Last updated December 23, 2021
1. AGREEMENT TO TERMS
2. DEFINITION OF TERMS
“Consumer” within the meaning of these Terms and Conditions is any natural person who concludes the contract for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.
“Entrepreneur” within the meaning of these terms and conditions as any customer who acts in the exercise of his commercial or self-employed professional activity when conducting the contract.
“Partner Firms” Within the meaning of these terms and conditions are the firms that use the products from the company.
3. Email Communication
The communication between you and Duguech & Dip as well as the communication with partner companies takes place by email as well as telephone. By completing the registration process, you agreed to the use of email as the means of communication.
4. Registration, Access Data, Conclusion of the User Agreement, User Profile
In order to use certain Duguech & Dip Products, you must register and open a user account. To do so you must be of legal age and have full legal capacity. This is confirmed by registration.
The email address you provided during registration must belong to you and be functional. In particular, it is not permitted to enter data from third parties unless legally authorized to do so. Please do not choose a username that may infringe the rights of third parties or otherwise offend common decency. Therefore, please do not use the names of other persons. We generally reserve the right to refuse individual registration without giving reasons or to cancel them later.
Your access to data (username and password) may only be used by you. You must keep your password secret. If you have lost your password or there are signs that a third party is using your account, you must notify us immediately for your own and our protection. In such a case, we will immediately block your user account in case of doubt.
After submitting the online registration form, you will receive a confirmation email from us with a link. This email embodies are offered to conclude a user agreement. By selecting the link you declare your acceptance of this offer. The user agreement is thus concluded.
You have the option of managing your profile and supplementing your personal details with further information and content. You are obliged to use only such information and content which is accurate and which you are entitled to use. By registering and or supplementing your profile, you grant us the non-exclusive right to use the information and content for the operations of the Duguech & Dip with Intelivisa. If claims are made against us on account of the information and/or content uploaded by the user due to the infringement of third party rights, you are obligated to indemnify us against these claims and damages, including the costs of appropriate legal defense
5. Right of Revocation
You have the right to revoke this contract within 14 days without giving reasons.
The revocation period shall be 14 days from the date of conclusion of the contract.
In order to exercise the right of revocation you must inform us (DUGUECH & DIP CALLE DE VIRTUDES, 6 GROUND FLOOR RIGHT, 28010 MADRID, Telephone: +34 918259253, email: firstname.lastname@example.org) by means of a clear declaration of your decision to withdraw from this contract.
In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period
If you revoke this agreement, we shall reimburse you for all payments received from you immediately and no later than 14 days from the date on which we receive notice of your revocation of this agreement. We will use the same means of payment used by you in the original transaction for such refunds, unless explicitly agreed otherwise with you and in no event will you be charged for such refund.
If you have requested that the service be commenced during the withdrawal period, you shall pay us a reasonable amount equal to the proportion of the services already provided by the time you notify us of the exercise of the right over the withdrawal and respect of this agreement in relation to the total amount of services provided in the agreement
6. Duguech & Dip Services / Operations of the Intelivisa Platform
Duguech & Dip Services Consist in the operations of the Intelivisa platform. one of the main functions of said platform is provide a portal in which the consumer may request the assistance of a lawyer in the cases of visas and migration.
Further functions of this platform include providing communication regarding the status of each case, the documents necessary in order to present the case to the authorities, among others.
Duguech & Dip Reserve the right to reject any case without further explanation and in these cases the client loses the right to reclaim the assessment deposit provided.
7. Services of Intelivisa by Duguech & Dip / Creation of Documents / Authorization Checks
The development of this platform has involved an analysis of numerous procedures and processes, in particular those relating to the issuing of visas, residency authorizations, etc. On the basis of this analysis, the platform has developed a questionnaire which, based on specific questions, makes it possible to determine which process may be appliable to your case. however this is not a legal examination of the individual case.
Through the services the user can purchase the individualized standard document from Intelivisa By Duguech & Dip as well as the services necessary to carry out the process signed by an accredited lawyer. The user shall refrain from systematically evaluating and/or passing on and/or reselling the documents to third parties
8. Assessment Period
8The user may contract a request for and individual consultation by the lawyer at a fee. Additionally, all requests for products must undergo an initial elegibility assessment period which will consist of an evaluation by the lawyer in order to determine whether the case will be accepted. This elegibility assessment will be charged as a portion of the total due for the service contracted.
9. Payment Processing via Payment Services
Payments to Intelivisa by Duguech & Dip can be made via the payment services integrated on the platform. The platform only arranges the use of payment service providers services for payment processing,but does not carry out the payment processing itself.
The payment process and thus the use of payment services in integrated into the ordering process at the platform. The payment process is started by clicking on the corresponding button of the payment service provider and leads to the page of the respective payment service provider.
In order to use payment services, it may be necessary for you to enter a contractual relationship with the respective payment service provider.
Intelivisa currently has integrated the following payment services: PayPal. We reserve the right to exclude or subsequently add certain payment options.
10. Violations of the Terms and Conditions
We reserve the right to deny the user use of our services if the user violates these terms and conditions or any other applicable law. We will first request the user to terminate the unlawful conduct. If the users conduct gives rise to facts which make it unreasonable to expect us to continue the user relationship with the user, we shall be entitled to terminate the user relationship with immediate effect. The unlawful use of our platform entitles us to not refund any payments made by the user, and may result and liability on behalf of the user.
11. Liability, Warranty
Claims for damages due to breach of duty and unlawful conduct as well as claims for reimbursements of futile expenses against Duguech & Dip and it's agents are excluded.
This limitation of liability shall not apply if the damage was caused intentionally or by gross negligence, or in the event of a breach of material contractual obligations, IE contractual obligations in the fulfillment of what is essential to the proper performance of the contract and the observance of which the contractual partner may regularly rely on, and the breach of which on the other hand endangers the achievement of the purpose of the contract. It shall not apply to damages resulting from injury to life, body or health if Duguech & Dip is responsible for the breach of duty. Furthermore the limitation shall not apply to damages which are based on the absence of a warranted characteristics or for which liability is provided in accordance with the Spanish legal framework.
In the event of a claim for damages for the slightly negligent breach of contractual obligations and in the event of grossly negligent breach of secondary contractual obligations, liability shall be limited to the foreseeable damage typical for the contract. This shall not apply in the cases of personal injury, damage based on the absence of warranted characteristics for which liability is provided under the law.
12. Duration, Termination of User Agreement
The user relationship shall run for the period in which the process contracted is enforced. The relationship may be terminated by either party at any time with one month notice to the end of the month. Both parties reserved the right to terminate the contract without notice for good cause. Each termination requires a written termination that could for example take the form of an email.
After termination of the contract your user account including the corresponding contents will be deleted. Contributions and/or reviews posted by you may however remain accessible.
If data, documents or other information available in your user account, you are obligated in the event of termination to secure this data for your own purposes. After the expiry of the period of notice, the data will be deleted unless we are obligated by law to store the data. Even in the event of extraordinary termination the data will be kept ready for you for the duration of the regular period of notice in order to enable you to back up your data, unless this is unreasonable for us.
If we have blocked two user account or declare the extraordinary termination to you may not reregister with us without our explicit consent.